FAQs

What Facilities Are Open During The Covid-19 Situation?

Gardens:

The Gardens are open, using a clockwise route around the Upper and Lower Lakes. All of our themed gardens (Secret Garden, Aviary Garden, Victorian Garden, Rock Garden, Stumpery and Birch Walk) remain accessible with routes marked with direction arrows.

Lilypad Cafe:  

From 8th March, the Lilypad Cafe is open for takeaway only.

Toilets:

Two unisex toilets are open with a “one in one out” queueing system in place near the bandstand. They are checked, sanitised and cleaned regularly.

Children’s Play Area:

A section of the children’s play area is open. This comprises the individual play units where social distancing is possible. Unfortunately, the main climbing unit remains closed as it is impossible to social distance on this piece of equipment.  Parents and carers are asked to ensure children sanitise their hands before and after play. The Play Area will fully re-open on 1st April.

What facilities remain closed?

For Covid-19 safety reasons, the Stewart Museum and Gift Shop remain closed, but these are kept under constant review and updates will be published as soon as we are able to safely re-open them.

Can I bring my dog?

Unfortunately, no. We only allow Assistance Dogs in the Gardens.

When are the Water lilies in Bloom?

They bloom on both Lakes from mid-June to the end of August.

When is the Tulip Festival?

Our annual Tulip Festival takes place late April to early May. Please check our events page for full details.

Are the Gardens wheelchair/pushchair friendly?

With the exception of some areas of the Rock Garden, the Gardens are fully wheelchair / pushchair friendly. The Gift Shop, Café and Toilets are fully accessible, and there are viewing areas situated around the Lakes.

Are there toilets on site?

Our toilets are situated at the rear of the café. We have a disabled toilet and baby change area.

Can we feed the fish?

To keep them healthy, our fish are fed a special low protein fish food which can be purchased from the Visitor Centre for £1.20 a tub. The tubs we use are manufactured from recyclable cardboard and we encourage visitors to return the empty ones to a special bin near the Visitor Centre.

Upcoming events

Tulip Festival

Start date: April 24, 2021

End date: May 9, 2021

Time: 1000 - 1730

Burnby Hall Gardens’ annual Tulip Festival has become a very popular event and provides a colourful and vibrant beginning to our new season. This year’s festival is being held from late April to early May and promises to be the […]

York R.I. Golden Rail Band

Date: May 30, 2021

Time: 1400 - 1600

Joyful June!

Date: June 2, 2021

Time: 1100 - 1530

Join Rusticus Arts to help us to celebrate the wonderful month of June in the Gardens as the warmer weather brings everyone outside to play! Take part in silly and joyous outdoor games and activities and make merry with the […]

York Railway Institute Band

Date: June 27, 2021

Time: 1400 - 1600